Welcome to Be him Be her. We’re glad you’re here to Wear Your Story and Embrace Your Journey. These Terms and Conditions outline the rules for using our website and purchasing our collections. By using our site, you agree to these terms.
1. Using the Site & Accounts
When you browse our site or create an account, you agree to provide accurate information. You are responsible for keeping your login details secure. Our site is for your personal, non-commercial use only.
2. Making a Purchase
When you place an order, you are offering to buy a product. We will send you an email confirmation, but the contract is only finalised once we dispatch your items. We reserve the right to decline or cancel orders due to stock errors, pricing mistakes, or suspected fraudulent activity.
3. Pricing & Payments
All prices are in New Zealand Dollars (NZD) and include GST unless stated otherwise. Delivery fees are added at checkout. We accept several payment methods via secure gateways. By paying, you confirm you are authorised to use that payment method.
4. Shipping & Delivery
We deliver across New Zealand and to select international locations. While we aim for speedy delivery, timeframes are estimates. We aren't responsible for delays caused by couriers or customs. Please double-check your address, as we cannot be held liable for items sent to an incorrect address provided by you.
5. Returns, Exchanges & Store Credit
We want you to love your journey with us. If a garment isn't right, you can return it in its original, unworn condition within our specified return window for an exchange or store credit. Store credit is valid for 12 months. Please refer to our full Returns Policy for step-by-step instructions.
6. Consumer Guarantees
Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986. If a product is faulty or not as described, we will meet our legal obligations to provide a repair, replacement, or refund.
7. Promotions
Discount codes must be used at the time of purchase and cannot be applied retrospectively. Only one code can be used per order, and certain sale items may be excluded.
8. Intellectual Property
Everything on this site—from our logo and designs to our photos and text—belongs to Be him Be her. You may not copy or use our brand assets without our written permission.
9. User Behaviour
We expect our community to be respectful. You must not use our site for any illegal purpose, upload viruses, or attempt to hack our systems. We reserve the right to block users who violate these rules.
10. Liability
To the extent permitted by law, Be him Be her is not liable for any indirect losses or damages arising from your use of the site. Our total liability is limited to the amount you paid for the products in question.
11. Changes to Terms
We may update these terms from time to time to reflect changes in our business or the law. The terms that apply to your purchase will be the ones active on the day you place your order.
12. Governing Law
These terms are governed by the laws of New Zealand. Any disputes will be settled in New Zealand courts.
13. Get in Touch
If you have any questions about your order or these terms, please contact us at behimbeher@gmail.com.
Be him Be her
Wear Your Story, Embrace Your Journey